Empowerology

Core Skills in Appraisal Effectiveness

Description

Despite the vital nature of getting appraisals right, few have ever received training in how to set up and conduct appraisals effectively. Appraisals form an essential component of revalidation, recertification and relicensing and remain the core methodology for tying organisational priorities to individual goals, activities and competency. The appraisal itself can be a stressful experience for both appraise and appraiser, where effective communication skills are essential.

Content

Key principles in organisational performance – where appraisal fits
The role of appraisal in revalidation, recertification and relicensing
Defining appraisals and the appraisal process
Establishing a robust, performance-enhancing appraisals framework
Tying appraisals to departmental objectives and core priorities
Building commitment & reducing negative reactions to appraisals
Conducting appraisals without undue stress – creating the right conditions
Productivity versus competency-based appraisal
Structuring appraisals - person centred approach
Preparing for appraisals – continuous and immediate preparation
Data collection to feed appraisals and enhance objectivity
Use of 360 degree feedback in appraisals – systems, process and pitfalls
Bringing patient feedback into the appraisal process
Group appraisal approaches
Appraisal feedback - effective communication skills in the appraisal scenario
Managing emotion in the moment
Understanding psychology in appraisals – considering the individual
The Personal Development Plan (PDP) – the output of appraisal
Creating effective PDPs that drive development and contribute to improved performance
Personal contracting to PDPs
Appraisal pitfalls and how to avoid them
Legal considerations in appraisals
Special considerations when there are performance or competency concerns
Approaching poor performance appraisals positively and supportively
Managing perception gaps between appraise and appraiser

Benefits and objectives

Understand & apply key performance & appraisal principles
Structure appraisals for maximum benefit and ease
Develop a positive and supportive approach
Manage emotions and negativity
Save time by getting appraisals right first time, every time
Avoid common appraisal pitfalls

Course type and teaching methods

A meeting room based course with an engaging mixture of lectures, exercises, discussions, anecdotes and case histories resulting in a high quality learning experience that is stimulating & enjoyable.

Taking This Forward

If you would like more information or wish to discuss bringing us into your organisation, please contact Dean Kellogg on 01332 821266 or email

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